CONTRACTS Cancellation with MTN is simple and you can do it online. If you no longer need or want a contract, you can cancel it.
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How to cancel MTN contract online;
- Inform MTN within 20 days before your contract end.
- Pay any applicable cancellation charges
- Dial 135 and speak to an MTN agent who will guide you through the cancellation process
- Or send an eMail to retentions@mtn.com with your cancellation request