In an unfortunate event that you loose your phone, there are procedure to be followed if you wish to blacklist that stolen cellphone:
Inform your network provider of your loss by:
- Dialing 140 from Cell C numbers or 084 140 from other cellphone networks.
- MTN users dial 173 (prepaid) or 808 (contract) from MTN numbers or 083 1173 from a landline or other cellphone networks.
- Vodacom subscribers – dial 111 from a Vodacom number or 082 111 from a landline.
Once you successfully inform your network service provider, you will ITC number as a prove that your cellphone has been blacklisted.
- Report the loss of your cellphone to your nearest police station by providing the IMEI number, and ITC number.
- The police will register a case number.
Procedure to be followed when you wish to blacklist your stolen cellphone